Digital products
All MissRoslin products covered by this policy are digital products delivered electronically, including downloadable workbooks, guides, trackers, templates and other digital resources.

Because digital products are delivered electronically and can be accessed immediately after purchase, all sales are final and refunds are not generally available once the digital product has been purchased and access has been provided.
By completing your purchase, you acknowledge and agree to this refund policy.

Workshops
Workshop bookings are 50% refundable when cancellation is requested 14 days or more before the scheduled workshop date.
Cancellations made less than 14 days before the workshop start date are non-refundable.
If you are unable to attend, you may transfer your place to another person by contacting us in advance, subject to our approval and any relevant workshop requirements.

If MissRoslin cancels or significantly changes a workshop, participants will be offered a full refund or the option to transfer their booking to another workshop.

Before purchasing
Please review the product description and information provided on the product page carefully before completing your purchase.
If you have questions about a product before purchasing, please contact us and we will be happy to provide further information.

Exceptions
Nothing in this policy affects any mandatory consumer rights that cannot legally be excluded or restricted under applicable law. If you believe that you have been charged incorrectly, have received the wrong product, or are experiencing a technical problem preventing you from accessing your purchase, please contact us at:
roslin@missroslin.com
We will investigate the issue and, where appropriate, provide a replacement, restore access or take another appropriate action.